Monday, January 11, 2010

Billing Period: 9/15/09 - 10/15/09

Previous reading shows: 519
Current reading shows: 547
Bill amount: $92.92

10/6 Spoke with Diane. She said they modified my account but it isn't showing on the bill. She transferred me to billing. (wish Diane worked in billing.....). While I was being transferred I got put back in the que - and the automated system said I had a 48.48 Credit on my account currently and I have no balance due.

I assume at this point that the issue is resolved........

No comments:

Post a Comment